subheadAs the South continues its repairs in the wake of Hurricanes Harvey, Irma and now, Maria, we wanted to take a moment to express our sympathies to all whose lives and properties were impacted by the destruction. We stand with you in the aftermath, as the places impacted by the hurricanes are home to our family members, friends, and colleagues. We know that these communities face a long road to recovery ahead.
At CruiseNorwegian.com, it is our mission to provide great service for all our customers. Before, during, and after these storms, we prioritized service to assist those who had already booked their travel with us, and those whose plans were directly impacted as a result of the hurricanes. We stand by our commitment to providing a remarkable experience through our customer care team of professionals, ready and willing to help our customers 24/7 – 365 days a year.
For the latest public advisories visit the National Weather Service
With the safety of their guests and crew in mind, several cruise lines may find it necessary to alter their existing itineraries. To obtain the most current information available regarding upcoming cruise departures, click on the appropriate link below.
- Carnival Cruise Lines
- Celebrity Cruises
- Disney Cruises
- MSC Cruises
- Norwegian Cruise Line
- Royal Caribbean International
Airlines may find it possible to permit passengers to alter their existing reservations, where specific cities potentially in the storms' paths are involved. All passengers are encouraged to check on the status of their flights frequently, as the information will continue to evolve. To find out further information regarding your specific airline itinerary, please contact the appropriate carrier, or visit their web site for further details.
For up-to-date airport closures, visit the FAA.
If you have booked a hotel or resort that has been impacted, or will likely be impacted by the storm(s), we will work with you to alter your reservations, to the extent that the property allows. The flexibility granted will depend on the specific property that you have reserved.
Book an eligible stateroom on any qualifying sailing and receive a free upgrade! In some cases, you'll be upgraded to a more desirable location aboard your ship. In other instances, you'll be upgraded to a stateroom with extra space and/or a better view. It's also possible that you might receive all of these benefits. Select your sailing date to see which upgrades are available.